For motorist, motorcycle and foot passenger bookings for travel up to 14 December 2020, customers can amend their booking to a later travel date anytime up to 03 January 2021 need to be completed at least 72 hours before travel, and fare difference will apply where applicable.
For all motorist bookings for travel from 15 December 2020, an amendment fee of £20 / €25 per amendment will apply.
Foot-passenger bookings for travel from 15 December: A £8/€10 fee applies every time a booking is changed. If a change applies to both the outward and return sailings, then the fee is £16/€20. This fee is in addition to any increase in fare.
For all amendments, an increase in fare may apply to a change to route, date or time for travel dates up to 14 December. All changes must be made before the existing travel dates on the booking have expired. Amendment fees will be charged on each occasion that a journey on the booking is amended. There is no amendment fee but there may be an increase in fare for changes to the number of passengers travelling on each journey, vehicle type, updating or adding a trailer, caravan or cabin or by adding Club Class.
Changes can be made online and in app via 'Manage Booking'.
Terms & Conditions of booking and travel apply. Valid up to 30th May 2023. Maximum length of stay of 120 hours. No refunds will be given on any unused portion of your ticket. £10 administration fee applies for telephone or in person bookings. Subject to availability.
Once you have an online account, you can change your booking on-line by logging into Your Account. Bookings cannot be changed on-line once outward travel has commenced. If you have already checked-in or have completed one leg of your journey and now wish to amend the return leg please call us for assistance.
